Xerox Support

Xerox Support

By purchasing your Xerox machine from Colyer London you can be certain that your investment is going to be set up to its optimum capability. Our expert engineers go the extra mile and install all the software updates and firmware patches recently released, something that few installers do. Once installed we will train your staff about how to get the best out of their new machine and give tips on best practice.

One of our areas of expertise is accurate colour. We can implement colour workflows from a full Fogra-certified system with verification through to a simple solution of just having all your printers producing matching colour output. Our expert engineers are continually trained to be able to guarantee the best reliability and quality possible from your investment.

Once you machine has been set up and installed it will be covered by an all-inclusive Xerox PagePack contract. PagePack is a service agreement that combines class-leading service with all your Xerox supplies in one simple contract. In today’s economy, everyone is looking for ways to cut costs. For most companies the ongoing cost of office printing – cost per print, routine maintenance and service – is an unexplored opportunity for significant, cumulative savings. PagePack will improve productivity and your company’s printing costs.

Increase productivity by automating meter reads. No need to submit reads manually, not even when placing a consumable order. Get speed of resolution as over 45% of our customers’ issues are resolved online or by phone. So in almost half of all cases, your product will be back up and running in no time. Our Xerox trained engineers will be on-site with hands-on technical support by the next business day or even sooner in most regions. All spare parts, labour and travelling expenses are included.

Find out more:

For more information you can download our brochure. Or feel free to get in touch to discuss the range of Xerox contracts available and get some expert advice on what is best for you. Call us on: 020 7833 0888 or email: comms@colyer.co.uk