Colyer Remote
We are able to instantly fix the majority of software issues and diagnose hardware problems by using our remote support secure technology. The big advantage of this is that you haven’t got to wait for an engineer to travel to your site or have to pay expensive travel or call-out fees. You effectively have an expert engineer sitting at your equipment in seconds!
One of our expert engineers can remotely control your computer as if they were sitting in front of it – even through firewalls. Our remote support application is very secure; we use completely secure data channels with key exchange and AES (256 Bit) session encoding, the same security standard used by https/SSL. The key exchange guarantees full client-to-client data protection, meaning that even our routing servers will not be able to read the data stream. Every time a new dynamic session is started a new password is generated. This has to be confirmed at both ends, preventing any permanent access.
ColyerCare Remote complements CareTime perfectly as the time and duration of all connections are automatically logged for full accountability. CareTime is charged by the minute and avoids costly billing by the hour for a job that only takes a few minutes.
ColyerCare Remote is fast, great value and, of course, with no travel, better for the environment.
