MPS helps you to gain visibility and control of your printing, saving you money and boosting productivity. Managed print also helps you improve environmental sustainability and document security.
What is a managed print service or MPS?
SKILLS & EXPERIENCE
Our Xerox, Epson & HP wide-format certified engineers are fully qualified to service and support the range of office and light production, and wide-format range of machines we provide. We believe constant training is paramount to delivering superior printer servicing & support, our entire workforce regularly attend refresher courses and technical updates.
As a specialist supplier to the AEC, creative and media industries we understand the importance of accurate colour in a creative environment. We have years of experience in maintaining everything from just good accurate everyday colour through to a calibrated workflow. Colour Management is included in most contracts.
We simply bill you every month for what you have used. The connected system knows exactly how many prints and copies you have produced and is always accurate, there is no room for error. Your invoices will be simple, accurate and timely, without any surprises.
Most of our contracts include scheduled preventative visits for an expert engineer to give your printer a thorough check over, clean and lubricate where necessary and replace any parts that are nearing their expected life. Minimising the chance of troublesome printer failures.
COLYER XEROX CAREPLAN
No matter which Xerox device you have, or whether we supplied it, you’ll be fully covered with our exclusive managed print service. When you sign up to our Colyer Care Plan VIP you’ll always receive the following as part of your standard plan.
- via Colyer London representative
- via dedicated online portal
- via automated call home routine
Monitoring & reporting
- Collaborative ticketing
- Online machine history
- Automated consumables response
- Detailed itemised billing
Maintenance & response
- Parts & consumable parts
- Standard RIP support*
- 1hr remote response
- 4hr part, consumable parts & paper delivery
- Xerox certified engineers
- Xerox authorised partner
What makes your careplan VIP?
Depending on your service needs we provide variable choices on engineer times & preventative maintenance.