Care plan IT Manager is our most comprehensive support product where we manage your entire IT infrastructure for you. Enjoy the benefits of having a fully trained skilled team of engineers at your disposal. Therefore CarePlan IT Manager comprises of all of the benefits of CarePlan PLUS… but is a fully managed service, you will not have to invest in employing full-time support staff, pay their salaries or worry about sickness and holidays.
Dedicated IT Manager
A dedicated experienced IT Manager will be allocated to your business and be your single point of contact. Your IT Manager will run your infrastructure day to day, directly communicate with your users and manage all of your workflows.
Regular on-site support
We will make regular visits to your site, the frequency depending on the size and scale of the contract, plus of course unplanned visits as and when the need arises. Although it is often faster and more convenient to provide a remote fix, we think that a regular on-site presence is essential to the relationship.
IT infrastructure review
We will undertake a review of your IT infrastructure every six months which will involve meetings with your management team to discuss, needs, concerns and to dovetail IT strategy with future plans for your business. We will produce a report on the high-level IT infrastructure of the company as it stands together with our recommendations for the following six months.