New investment for the next generation of a print business

Express Copy in Coulsdon has served its local community for over 50 years, building a reputation for quality across copying and printing services. When Anthony Wright took over the family business, he inherited both that reputation and the ageing equipment behind it. The transition from one generation to the next presented an opportunity to invest in the business's future — modernising production capability while preserving the quality standards that had earned customer loyalty over five decades.

Anthony recognised that the existing equipment, while it had served the business well, was no longer capable of meeting the quality and range that modern customers expected. Reliability issues were increasing, limiting the services Express Copy could confidently offer. He needed a comprehensive equipment upgrade — but as someone taking the reins of a family business, he needed a supplier he could trust to understand the operation, recommend the right solution, and support the transition from old to new without disrupting service to existing customers.

Colyer conducted a thorough assessment of Express Copy's operation, customer base, and growth ambitions. Based on this consultative process, they specified a comprehensive equipment upgrade including modern digital printing and professional finishing equipment suited to the business's requirements. Colyer managed the transition — from decommissioning legacy equipment through to installation, commissioning, and operator training — ensuring Express Copy maintained continuity of service throughout.

The equipment investment enabled Express Copy to maintain its 50-year reputation for quality while significantly expanding service capabilities. Modern digital printing improved output quality and consistency. Professional finishing equipment opened new product lines that attracted additional commercial customers. The reliability of new equipment reduced downtime and service disruption. Anthony's investment in the business's future was supported by Colyer's consultative approach — understanding the operation before recommending the solution.

Colyer understood exactly what we needed. The new equipment has been fantastic.

Anthony Wright, Owner, Express Copy