Remote file access for creative teams

Immediate Media is a London-based media company behind UK titles including Radio Times, BBC Good Food, Olive and BBC Gardeners' World magazine, reaching over 60 million consumers worldwide through its content and services.

When teams moved to remote working, Immediate Media's several hundred editorial and design staff — most working in Adobe Creative Cloud — needed a way to collaborate on large media files without the delays of syncing or downloading whole files first. Tools like SharePoint and Google Drive couldn't support Adobe's file-locking requirements without that download step.

We recommended LucidLink Filespaces, a cloud-based file system that streams files in real time with no download or sync step, so teams can work on files of any size the moment they need them, with encryption protecting data both locally and in the cloud.

Staff picked up LucidLink quickly, with a straightforward sign-on process that needed very little training. Creative teams producing website content, video and print titles now use it as part of daily working under the company's hybrid policy.

Users picked LucidLink up very quickly. The sign-on process was straightforward, and Filespaces were presented in a standardised manner, requiring very little training.

Julian Adams, IT Director — Immediate Media Company